Reservations

For Reservations Call: (803) 783-5123  or  (866) 284-3018 - toll free

Give us a call and we'll be happy to answer any questions you may have. By visiting our FAQ tab, you may save yourself a call. After all, that's how we come up with FAQs. Please do not email your credit/debit card information.   

Our reservation specialists are available from 8am to 9pm, Monday thru Friday, and from 9am to 9pm on the weekends. If you get our voicemail during these hours, we are on the phone with another important customer. Please leave a message, and we will get back to you as soon as possible. We can take all of your information over the phone, including payment information, and work out the specific details of your trip. 

We are not open for reservations, nor service, on July 4th, Thanksgiving, December 24th, 25th, 31st, or January 1st.

In order to add more shuttles during peak travel times throughout the day, effective 9/1/11 we will cease taking reservations for those with scheduled arrival times later than 11:00pm. In conjunction with this policy change, the last shuttle of the evening will depart the Charlotte airport no later than midnight. Passengers who miss the last shuttle of the evening will be automatically rescheduled to ride on the next available shuttle at no additional charge.

Please understand that we do not have unlimited shuttles. The earlier you call to make a reservation, the better your chances are of getting the pick-up time of your choice. Like most things in life, we are first-come, first-served.

Service@ColumbiaCharlotteShuttle.com

 

 

 



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