1) Do I need to call to make a reservation? 

Calling us at 803-783-5123 is the only way to make a reservation.  6:00am to 6:00pm is the best time to reach us.  Although we provide transportation at all hours of the day and night, we do not take reservations at all hours, so please leave a message and we'll get back with you as soon as possible.

2) What type of vehicles do you drive?

You'll be picked up in a clean, comfortable, environmentally-friendly Honda Odyssey minivan.

3) Do you take passengers from the Charlotte airport back to Columbia?

Surprisingly, we get this question a lot.  Of course we take passengers in both directions. 

4) Where will I be picked up and dropped off in Columbia? 

Wherever you want.  At your home, workplace, college dorm, etc.  We service the greater Columbia/Lexington area for $49.  We will pick up students at the University of South Carolina, Columbia College, Benedict College, etc.

5) Where will I be picked up and dropped off in Charlotte?

We drop you off at the airport terminal.  When you arrive back at CLT, we pick you up right outside of baggage claim.

6) Do you have a departure schedule or times that you do not operate?

For now, we are a reservation-based service.  We will eventually be hourly.  We support all Charlotte airport flight times.

7) How far in advance should I make a reservation?

Some passengers make reservations months in advance.  Since we are first-come, first-served, it is important that you make a reservation as far in advance as possible.  We can only guarantee you a seat on the shuttle once you have made a reservation.

8) Is there a baggage restriction?

We need to know in advance if you will have more than one large suitcase and one carry-on per person, so we can plan accordingly.

9) How about pets?

Unfortunately we are unable to transport pets at this time, with the exception of service animals.

10) Should I tip my shuttle driver?

Tipping is not required, but is customary.  Most passengers choose to tip their driver.  We can even put the tip on your credit/debit card if you prefer. 

11) How do you make money charging only $49 per person?

Volume.  Chances are, you will not be the only passenger on your trip.  If this is a problem for you, you will need to find alternate transportation.  We are professional and we are reliable, but we are not a private car service.